{"id":48469,"date":"2024-04-08T09:38:57","date_gmt":"2024-04-08T09:38:57","guid":{"rendered":"https:\/\/qnetafrica2stg.wpenginepowered.com\/?post_type=qnet_answers&#038;p=48469"},"modified":"2024-04-08T09:38:58","modified_gmt":"2024-04-08T09:38:58","slug":"qui-est-responsable-de-la-resolution-des-problemes-des-clients-en-cas-de-probleme-qnet-ou-vos-ris","status":"publish","type":"qnet_answers","link":"https:\/\/africa.qnet.net\/fr\/qnet_answers\/qui-est-responsable-de-la-resolution-des-problemes-des-clients-en-cas-de-probleme-qnet-ou-vos-ris\/","title":{"rendered":"Qui est responsable de la r\u00e9solution des probl\u00e8mes des clients en cas de probl\u00e8me, QNET ou vos RIs ?"},"content":{"rendered":"\n<p>Si un client a un grief li\u00e9 \u00e0 un produit ou \u00e0 un service, QNET en assumera l\u2019enti\u00e8re responsabilit\u00e9. Nous disposons d\u2019un centre de contact client multilingue qui traite les r\u00e9clamations des clients par t\u00e9l\u00e9phone et par e-mail. Les d\u00e9tails de notre support client, connu sous le nom de Global Support Center (GSC), sont disponibles sur notre site Web. Actuellement, nous servons nos clients en 15 langues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si un client a un grief li\u00e9 \u00e0 un produit ou \u00e0 un service, QNET en assumera l\u2019enti\u00e8re responsabilit\u00e9. Nous disposons d\u2019un centre de contact client multilingue qui traite les r\u00e9clamations des clients par t\u00e9l\u00e9phone et par e-mail. Les d\u00e9tails de notre support client, connu sous le nom de Global Support Center (GSC), sont disponibles [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","faqs":[3330,3336],"class_list":{"0":"post-48469","1":"qnet_answers","2":"type-qnet_answers","3":"status-publish","5":"faqs-a-propos-de-qnet","6":"faqs-operations"},"_links":{"self":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers\/48469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers"}],"about":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/types\/qnet_answers"}],"version-history":[{"count":0,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers\/48469\/revisions"}],"wp:attachment":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/media?parent=48469"}],"wp:term":[{"taxonomy":"faqs","embeddable":true,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/faqs?post=48469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}