{"id":48908,"date":"2024-04-24T09:50:59","date_gmt":"2024-04-24T09:50:59","guid":{"rendered":"https:\/\/qnetafrica2stg.wpenginepowered.com\/?post_type=qnet_answers&#038;p=48908"},"modified":"2026-04-08T08:02:14","modified_gmt":"2026-04-08T08:02:14","slug":"who-is-responsible-for-resolving-customer-issues-when-there-are-problems-qnet-or-your-irs","status":"publish","type":"qnet_answers","link":"https:\/\/africa.qnet.net\/fr\/r\u00e9ponses-qnet\/who-is-responsible-for-resolving-customer-issues-when-there-are-problems-qnet-or-your-irs\/","title":{"rendered":"Who is responsible for resolving customer issues when there are problems, QNET or your IDs?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail. Details of our customer support, known as the Global Support Centre (GSC), are available on our website. Currently we serve our customers in 15 languages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail. Details of our customer support, known as the Global Support Centre (GSC), are available on our website. Currently we serve our customers in [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","faqs":[3381,3384],"class_list":["post-48908","qnet_answers","type-qnet_answers","status-publish","faqs-about-qnet","faqs-operations-en"],"_links":{"self":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers\/48908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers"}],"about":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/types\/qnet_answers"}],"version-history":[{"count":0,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/qnet_answers\/48908\/revisions"}],"wp:attachment":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/media?parent=48908"}],"wp:term":[{"taxonomy":"faqs","embeddable":true,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/faqs?post=48908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}