{"id":99497,"date":"2024-05-14T23:31:51","date_gmt":"2024-05-14T23:31:51","guid":{"rendered":"https:\/\/africa.qnet.net\/smart_hub\/how-to-send-request-via-self-service-portal\/"},"modified":"2026-07-06T08:33:34","modified_gmt":"2026-07-06T08:33:34","slug":"comment-envoyer-une-demande-via-le-self-service-portal","status":"publish","type":"smart_hub","link":"https:\/\/africa.qnet.net\/fr\/smart-hub-fr\/comment-envoyer-une-demande-via-le-self-service-portal\/","title":{"rendered":"Comment envoyer une demande via le Self Service Portal ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Pour envoyer une demande via le&nbsp;<strong>Self Service Portal<\/strong>&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connectez-vous \u00e0 votre\u00a0<strong>Virtual Office<\/strong>, puis cliquez sur\u00a0<strong>\u00ab Help Centre \u00bb<\/strong>.<\/li>\n\n\n\n<li>Cliquez sur\u00a0<strong>\u00ab Contactez-nous \u00bb<\/strong>, puis renseignez les informations demand\u00e9es.<\/li>\n\n\n\n<li>S\u00e9lectionnez la cat\u00e9gorie appropri\u00e9e.<\/li>\n\n\n\n<li>Indiquez l&rsquo;<strong>IDN<\/strong>, le motif de votre demande et joignez une\u00a0<strong>copie couleur d&rsquo;une pi\u00e8ce d&rsquo;identit\u00e9 valide<\/strong>.<\/li>\n\n\n\n<li>Saisissez le code de v\u00e9rification affich\u00e9 ou actualisez-le pour obtenir un nouveau code.<\/li>\n\n\n\n<li>Cliquez sur\u00a0<strong>\u00ab Soumettre \u00bb<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"2560\" src=\"https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled.avif\" alt=\"\" class=\"wp-image-105171\" srcset=\"https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled.avif 475w, https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled-190x1024.avif 190w, https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled-285x1536.avif 285w, https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled-80x432.avif 80w, https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled-125x675.avif 125w, https:\/\/africa.qnet.net\/wp-content\/uploads\/2024\/05\/FR-How-to-Send-a-Request-in-Virtual-Office-scaled-167x900.avif 167w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/figure>\n","protected":false},"featured_media":0,"template":"","smarthub":[3697,3700],"class_list":["post-99497","smart_hub","type-smart_hub","status-publish","smarthub-fonctions-en-libre-service-guide-rapide","smarthub-portail-libre-service"],"_links":{"self":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/smart_hub\/99497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/smart_hub"}],"about":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/types\/smart_hub"}],"version-history":[{"count":0,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/smart_hub\/99497\/revisions"}],"wp:attachment":[{"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/media?parent=99497"}],"wp:term":[{"taxonomy":"smarthub","embeddable":true,"href":"https:\/\/africa.qnet.net\/fr\/wp-json\/wp\/v2\/smarthub?post=99497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}