Other Regions Global (EN) West Africa (FR/EN) RCIS (RU) India (IN) MENA (AR) Turkey (TR/AR) Indonesia (ID) East Africa (EN/SW) Smart Hub SMART HUB Product ExchangeSHIPPING & DELIVERY Can we exchange a virtual product with physical product? SHARE No, a virtual product can not be exchanged with a physical product. Share This Article Facebook Whatsapp Whatsapp Telegram Copy Link Previous Article What is the payment method I can use to pay the reshipment fee? Next Article What are the required documents for the Self / Third-party product collection? NEED MORE ASSISTANCE? Our Global Support Executives are ready with answers. CONTACT US