At QNET, protecting consumers and upholding ethical business practices are fundamental to how we operate. This is why we continue to engage proactively with regulators and consumer protection agencies to promote awareness, transparency, and trust within the marketplace.
Recently, we reinforced this commitment by partnering with the Lagos State Consumer Protection Agency (LASCOPA) as part of activities marking World Consumer Rights Day. The engagement provided an important platform to address consumer concerns, clarify misconceptions, and highlight the shared responsibility of businesses and regulators in safeguarding buyers.
Our Position on Ethical Direct Selling
QNET is a product-focused organisation. Our model is built on the sale of quality lifestyle and wellness products, and commissions earned by Independent Distributors are tied strictly to product sales, not recruitment, guarantees, or promises of quick income. We continue to communicate this openly because transparency is essential to consumer confidence.
Putting Consumer Safety First
Consumer protection goes beyond education, it also requires accountability and compliance. We ensure that our products distributed in Nigeria meet applicable regulatory and quality standards. This commitment is part of our broader responsibility to deliver value while safeguarding consumer wellbeing.
We also consistently advise consumers to purchase only through our official platforms and authorised channels. This helps protect buyers from counterfeit or unauthorised products and ensures they receive genuine items backed by our customer protection policies.
Collaboration That Builds Trust
Our engagement with LASCOPA reflects our belief that strong consumer protection frameworks are built through collaboration. When regulators, businesses, and consumers work together, the result is a more transparent and resilient marketplace.
By participating in forums such as World Consumer Rights Day, we contribute to meaningful conversations on consumer rights, product safety, and responsible commerce issues that are increasingly important in today’s fast-evolving digital economy.
Our Ongoing Commitment
Consumer trust is not earned through statements alone it is built through consistent action. We remain committed to working closely with regulators, supporting consumer education initiatives, and continuously strengthening our internal compliance and governance standards. At QNET, consumer protection is not an obligation we respond to when required; it is a responsibility we actively uphold as part of who we are and how we do business.
