Why I still didn’t receive my refund in credit card even after 30 working days?
For us to assist you further, you are required to provide us…
Can I request for a partial refund?
No, we do not process any partial refund request.
I have utilized one of the entitlement of QVI product, may I request for a refund?
Once the QVI product has been utilized or activated, refund is no…
What should I do if I applied for a refund, but the product has been delivered to me?
If your refund request is within the grace period, you are then…
How will I receive my refund?
The refundable amount will be credited to the payment channel you used…
Can I transfer my refund amount to my bank account?
No. The refundable amount will be credited to the payment channel you…
How to send refund request?
To file a refund request:– Login to your Virtual Office, click on…
