QNET has reaffirmed its commitment to supporting law enforcement, strengthening identity verification and taking action against distributors who violate its policies at the African Fraud Stakeholders Dialogue on 29 September 2026 at the British Council in Accra, Ghana.
Representing the company, Theodocia Naana Quartey, QNET’s Head of Global Compliance, called for closer cooperation between businesses, security agencies, and communities to address fraudulent schemes that misuse the QNET name.
In her address, she urged businesses and law enforcement agencies to share what they know and work together to protect people from fraud.
“QNET is here because we need your help. And we want you to know that you can count on ours.”
The African Fraud Stakeholders Dialogue, organised by Anti-Fraud Initiative Ghana, brought together perspectives from government, law enforcement, business, compliance, technology and civil society around collective action against fraud.
At the dialogue, Quartey addressed the misuse of the company’s identity in false job offers, deceptive recruitment, and travel-related schemes. She reaffirmed that QNET investigates suspected policy violations and takes appropriate action, including suspension or termination.
Quartey said suspected criminal activity should be investigated, whether it involves an external impersonator or a registered distributor.
She also cautioned that a QNET logo, identification card, or claim of affiliation does not establish that the company authorised an offer or activity.
Understanding Model Q
Quartey drew attendees’ attention to “Model Q”, using the term to describe schemes that misuse QNET’s name, identity or business. Such schemes can involve fake employment offers, deceptive recruitment, illegal travel arrangements and exploitation.
She asked investigators to focus on the details of each complaint: who made the promise, who collected the money and who arranged the travel.
Those details can help investigators identify the people behind a scheme. QNET has committed to supporting investigations where it holds relevant information.
Working With Investigators
Quartey reaffirmed QNET’s readiness to help law enforcement agencies verify whether an individual is registered with the company. QNET will support lawful requests for relevant information, subject to applicable privacy and legal requirements.
She also emphasised the importance of raising suspected criminal conduct with the appropriate authorities. QNET can investigate breaches of its own policies and take contractual action, including suspension or termination. Criminal investigation and prosecution remain the responsibility of the relevant authorities.
Quartey called for regular contact between companies and investigators, rather than waiting until an arrest or complaint brings them together. A payment record, phone number or distributor account may help connect information held by different institutions.
These efforts built on earlier work through the QNET Against Scams campaign, which used radio, television, billboards, social media and community outreach to warn the public about fake job offers, deceptive recruitment and travel schemes that misused QNET’s name. The campaign encouraged people to recognise warning signs and report suspected misrepresentation through QNET’s official channels.
Compliance and Public Education
Alongside cooperation with authorities, Quartey outlined QNET’s continuing priorities: strengthening Know Your Customer (KYC) and compliance systems, educating independent distributors, investigating suspicious behaviour, and warning the public about false job and travel promises.
She also stressed the need to explain QNET’s business clearly so that people can recognise offers that misrepresent it. Earlier outreach also extended to religious and community leaders. The appeal asked community leaders to help people recognise misleading offers before money changes hands.
Cooperation Across Borders
QNET vows to continue educating distributors and the public about fake job and travel offers. As Quartey made clear in Accra, this work depends on ongoing cooperation with agencies that investigate suspected crime, as well as equipping distributors with the knowledge and training they need to conduct their businesses responsibly and in line with QNET’s policies.
